Our Guarantees

Products

At Pool Technologie, we are aware that the acquisition of a treatment device is an investment. We do everything possible to provide you with the best guarantees on the various components of our equipment. Pool Technologie products are sold with a variable warranty depending on the product range.

You will find below the details of the guarantees (box, electrolysis cell and probes):

Poolsquad / Poolsquad Pro / Poolsquad Ampéro

  • Box: 2 years
  • Cell: 2+2 years (contact your reseller)
  • pH Black sensor: 3 years
  • Cl Salt sensor (Poolsquad Ampéro): 1 year
  • ORP Gold sensor (Poolsquad Pro): 1 year

Dosipool Pro / Dosipool Ampéro / AutopH

  • Box: 2 years
  • pH Black sensor: 3 years
  • Cl Salt sensor (Dosipool Ampéro): 1 year
  • ORP Gold sensor (Dosipool Pro): 1 year

Justsalt / Justsalt Duo / Justsalt Pro

  • Box: 2 years
  • Cell: 2+2 years (contact your reseller)
  • pH Blue sensor: 2 years
  • ORP Gold sensor (Justsalt Pro): 1 year

Just Regul / Just Dosing / JustpH

  • Box: 2 years
  • pH Blue sensor: 2 years
  • ORP Gold sensor: 1 year

Minisalt / MinipH / Mini Regul /
Mini Dosing

  • Box: 2 years
  • Cell (Minisalt) : 2+2 years (contact your reseller)
  • pH Amber sensor (MinipH): 1 year
  • ORP Gold sensor (Mini Regul & Mini Dosing): 1 year

Aqua Control Series : MinipH / Mini Regul / Mini Dosing / JustpH / Just Regul / Just Dosing / Just Dosing Duo

  • Box: 3 years
  • pH Amber sensor: 1 year
  • ORP Gold sensor: 1 year
  • pH Blue sensor: 2 years

Poolsquad / Poolsquad Pro / Poolsquad Ampéro

Box: 2 years
Cell : 2+2 years (contact your reseller)
pH Black sensor : 3 years
Cl Salt sensor (Poolsquad Ampéro): 1 year
ORP Gold sensor (Poolsquad Pro): 1 year

Dosipool Pro / Dosipool Ampéro / AutopH

Box: 2 years
pH Black sensor: 3 years
Cl Salt sensor (Dosipool Ampéro): 1 year
ORP Gold sensor (Dosipool Pro): 1 year

Justsalt / Justsalt Duo / Justsalt Pro

Box: 2 years
Cell: 2+2 years (contact your reseller)
pH Blue sensor: 2 years
ORP Gold sensor (Justsalt Pro): 1 year

Just Regul / Just Dosing / JustpH

Box: 2 years
Cell (Minisalt) : 2+2 years(contact your reseller)
pH Amber sensor (MinipH): 1 year
ORP Gold sensor (Mini Regul & Mini Dosing): 1 year

Minisalt / MinipH / Mini Regul / Mini Dosing

Box: 2 years
pH Blue sensor : 2 years
ORP Gold sensor: 1 year

Aqua Control Series : MinipH / Mini Regul / Mini Dosing / JustpH / Just Regul / Just Dosing / Just Dosing Duo

Box : 3 years
pH Amber sensor: 1 year
ORP Gold sensor: 1 year
pH Blue sensor: 2 years

After-sales service

After-sales service guarantees

All after-sales service work and replacement parts used in repairs are covered by a 1-year warranty.

If you have any questions, are experiencing difficulties, or if your store has closed, please contact your nearest retailer. You can also find online help in our FAQ section. There, we’ve compiled the most common questions customers ask about product use, maintenance, and troubleshooting. You can also contact us via the contact form.

Environmental fee

In accordance with environmental regulations, an eco-contribution is applied to certain products to support the collection and recycling of end-of-life electrical and electronic equipment.

The applicable amounts are as follows:

€0.60 (excl. tax) for electrolysers

€0.14 (excl. tax) for control and dosing devices

This eco-contribution is included in the listed price and paid to authorized organizations responsible for the treatment and recycling of the equipment.